Software Engineer AI Products
Role overview
Etio has been developing a suite of AI-powered products that sit at the heart of its service delivery ambitions. These tools are in late-stage development, shaped by close collaboration between the Director of Technology & Digital and senior technical leadership. The Software Engineer, AI Products takes this work forward, building out the application layer, driving products through to production, supporting them through early-stage adoption, and ensuring they are reliable, maintainable, well documented, and ready to scale. Deeper involvement in prompt design, agent workflows, and API-based model integration will build progressively as the person grows into the role.
Responsibilities
- check_circle Take ownership of Etio's AI-powered product portfolio at the application layer, day to day accountable for interfaces, workflows, and integrations.
- check_circle Drive products from late-stage development through to production-grade status, ensuring reliability, testing coverage, and performance at scale.
- check_circle Own post-launch hypercare, monitoring performance, resolving issues, and supporting users through early adoption.
- check_circle Design and build integrations and automation workflows (including N8N) between AI applications and other business systems.
- check_circle Follow Etio's responsible AI guidelines, supporting governance activity including Data Protection Impact Assessments (DPIAs).
Basic qualifications
- Commercial full-stack engineering experience in TypeScript, across frontend and backend.
- Hands-on experience with Next.js and React.
- Hands-on experience with AWS, particularly serverless (Lambda, S3, DynamoDB, SQS).
- Experience using AI-assisted development tools (e.g. Claude Code or similar) as part of your daily workflow.
- Self-directed and proactive, able to manage your own workload without close day-to-day direction.
- Clear and confident communicator, able to explain technical decisions to technical and non-technical colleagues.
Preferred qualifications
- Experience with Node.js on AWS, AWS SDK v3, AWS CDK (TypeScript), and container deployment (e.g. App Runner).
- Experience calling LLMs via API (e.g. Amazon Bedrock, Claude API), including prompt engineering, token management, and cost control.
- Familiarity with Tailwind CSS, Zod, Recharts, NextAuth, Microsoft Entra ID, and Playwright.
- AWS certifications.
- Experience in the education or public sector.
- Knowledge of RAG pipelines and/or agent frameworks (e.g. LangChain, LlamaIndex, Claude Agent SDK).
About the company
Etio are committed to creating an inclusive environment for all employees. We welcome applications from all groups, particularly those underrepresented in the workforce.
Note to all applicants: Etio reserve the right to close an advertisement to applications ahead of the advertised closure date. For this reason, shortlisting may take place prior to the closing date on some occasions. Therefore, please do not hesitate to apply early.
Tags & Focus Areas
About EtioGlobal
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