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Selected role

AI/ML Engineer (San Francisco)

Gem San Francisco, CA

Senior Full-time

About Gem
Gem is the only AI-first all-in-one recruiting platform. It brings together your ATS, CRM, sourcing, scheduling, and analytics — plus 650+ million profiles to source from — with AI built into every workflow. By eliminating the headaches of juggling multiple tools, Gem helps customers boost recruiter productivity by up to 5x while saving 30-50% on technology costs. Over 1,000 organizations — from startups to industry leaders like Zillow, DoorDash, and Asana — trust Gem to fuel their growth. With an industry-leading 4.8/5 rating on G2, Gem is the platform recruiters actually love to use. Gem has raised $148M from renown investors including Accel, Greylock, ICONIQ, Sapphire, and Meritech.

With Gem, You Can Experience The Power Of a Truly Connected Recruiting Platform — One Consistent Interface, Unified Data, Smarter AI Recommendations, And Simplified Permissions. Our Customers Achieve Remarkable Results

Just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:

Forbes America's Best Startup Employers 2025
Great Place to Work Certified, 2024
Fortune Best Workplaces for Millennials, 2023

We work in our San Francisco office three days per week. In-person collaboration is core to how we ship quickly and build great products together.

About The Role
We're looking for a senior or staff AI/ML Engineer to design and ship production-grade AI features that transform how companies hire. You'll be one of the first AI/ML engineers at Gem, shaping both the technology and how we build. You'll work on challenges like building intelligent search systems that surface perfect candidates from massive talent pools, creating AI tools that help recruiters craft personalized outreach, and extracting insights from candidate profiles and recruiting activity. You'll own your work end-to-end, from prototype to production, and iterate quickly based on real recruiter feedback.

Recruiting is an industry ripe for AI transformation. Unlike chatbots or summarization tools, our AI directly impacts whether companies succeed or fail by finding them exceptional talent.

What You'll Do

Build multi-step reasoning systems that understand nuanced recruiter queries like 'senior ML engineers who've worked at YC companies and know PyTorch' – currently processing 800M+ profiles
Develop intelligent search that understands recruiter intent and surfaces the right candidates instantly
Ship rapidly and iterate by moving from prototype to production, measuring performance, and refining based on live product data and user feedback
Collaborate closely with product managers, designers, and engineers in our SF office to create cohesive AI-driven experiences
Share ML expertise with teammates and help establish best practices for model development and evaluation

What You'll Need
Core technical skills:

Experience applying AI/ML in production environments, especially with LLMs
Hands-on knowledge of retrieval and search systems, including query understanding, ranking, and relevance optimization
Familiarity with vector databases and embedding models for AI applications
Understanding of retrieval architectures and their implementation
Pragmatic approach to AI. You find the right balance between cutting-edge techniques and scalable, maintainable solutions

How You Work

Problem-solving: You approach problems holistically, starting with clear understanding of context. You navigate ambiguity well, decompose complex problems into clean solutions, and think critically about real-world impact
Shipping quality products: You partner closely with product and design to craft experiences that feel effortless. You understand the balance between craft, speed, and business impact
Communication and collaboration: You explain technical concepts clearly to both engineers and non-technical stakeholders. You engage thoughtfully in disagreements and compromise when needed
Velocity and ownership: You're excited by quick experimentation and continuous improvement. You take pride in shipping features from start to finish
User focus: You care about business impact and prioritize accordingly. You think critically about how your work shapes real people's daily workflows

Nice to Haves

Prior startup experience (especially 0→1 product)
Prompt and context engineering skills or experience with LLM fine-tuning
Background in information retrieval, NLP, or recommendation systems
Experience implementing feedback loops to improve search quality over time
Track record of shipping AI features that balance product craftsmanship with technical rigor

How We Work
We've intentionally invested in removing development friction:

Local development with Vite boots instantly with hot-reload
CI finishes in about 10 minutes, and commits deploy to production immediately
We ship quickly and iterate based on customer feedback

We take pride in having an unusually good engineering culture:

Reasonable working hours
Weekly team activities and happy hours
Regular hackathons where we build experimental features
Work with a world class team from Meta, Uber, and Dropbox

Benefits

10-year stock option exercise window
Flexible Time Off and 16 paid holidays (including company wellness days)
Best-in-class medical, dental, and vision coverage
$1,200 annual learning and development stipend
16 weeks paid parental leave for all parents, plus $1,500 new-parent perk and flexible return-to-work options

Role Details

Location: This role is based 3 days per week out of our San Francisco HQ and is not eligible for full-time remote work.
Compensation: The annual cash compensation range for this position is $190,000–$260,000 based on level in addition to equity & benefits.

The range displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-related knowledge, skills, and experience will determine compensation.
Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences, and know that our diverse team is a strength that drives our success. Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us at [email protected] and we’ll work with you to meet your accessibility needs.

Gem’s Candidate Privacy Notice
By clicking “Submit Application”, you acknowledge and agree that you have read and understand Gem’s Candidate Privacy Statement, including the information provided on how Gem processes your personal data and your related rights as set forth therein.

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