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Selected role

Senior Data Scientist

Odido Den Haag, ZH, NL

Senior Full-time

This is what you will do

At Odido, we’re on a mission to become the most customer-driven telco in the Netherlands, and data plays a crucial role in achieving that goal.

This is a new position, part of Odido’s large-scale investment and expansion in Artificial Intelligence, as we move toward a future where AI helps make every customer interaction more personal, efficient, and human.

As a Senior Data Scientist, you’ll develop and apply advanced predictive and generative AI models that directly influence our commercial performance and customer interactions. You’re not just a data expert, you’re a creator of smarter, more human experiences.

Your deep knowledge of both data science and telecom enables you to design human-like, conversational AI that enhances how customers connect with us across multiple channels. Most of your time will be spent working on Natural Language Processing (NLP), powering chatbot and voicebot solutions using the latest Generative AI models.

This role focuses on scaling and expanding current initiatives using cutting-edge LLMs. You’ll help internal teams work more efficiently, for example, by creating Retrieval-Augmented Generation (RAG) models to support customer service agents, while also setting up new frameworks that empower customers to find answers faster and smarter.

You’ll collaborate across departments, translating complex data into real business value. That means delivering POCs that matter, converting them into production-ready systems together with our data engineers, and communicating your insights with clarity, tact, and confidence.

You’ll be close to customer feedback, learning fast, iterating often, and helping shape Odido’s evolution into a truly data-driven organization.

All of this, in an informal, open environment where innovation, autonomy, and personal growth go hand in hand.

Your Team

You’ll join our Data Science team, part of the Information Technology (IT) department; A diverse and ambitious group of experts from three continents. We work closely with both technical and non-technical teams across Odido.

You’ll collaborate with colleagues in B2C, B2B, Finance, and Technology, building models designed for production from day one.

You won’t just build solutions, you’ll see them come to life.

At Odido, we believe in people.

We personally review every application, no keyword filters, no automated decisions. That’s why we ask you to briefly share why you believe this specific role at Odido fits your experience and ambition. If it’s a match, we’ll notice.

Together we are

We are Odido, the new provider of mobile, fiber optic and TV. And with almost 2,000 colleagues, we show that telecom can be improved. Because technology is for everyone. Wherever you come from, wherever you go. With Odido everyone participates in the digital world. That is our ambition. Everyone at Odido helps to build a brand that is human, optimistic and progressive.

Is that really something for you? Then we might fit well together.

This is what we stand for

Our name - you can also read it from back to front - consists of different shapes. Which together are one. Because that's how we look at the world around us. As a place where people, no matter how different, move forward together. We're there for each other. We always look at opportunities. We celebrate diversity and are committed to an inclusive work environment with equal opportunities for all. That sounds good of course. But we don't stop at fine words: at Odido we are a recognized Top Employer. A confirmation that we are proud of.

What we offer

Good salary and variable bonus scheme;
Hybrid working;
A progressive pension scheme;
30 vacation days (if you work for us full-time) and an extra day off after Ascension Day;
Redeemable holidays;
An Odido subscription;
Real growth opportunities;
Personal annual learning budget and over 200 digital training and courses;
Workshops, learning weeks, annual ski trip, fun outings and parties.

You bring this

Some things you cannot learn at university, but you possess them by nature.

Your core personality is empathic, decisive, curious, people-focused, authentic, and honest. You know the difference between managing and coaching, and when to apply which. You embrace challenges and are eager to grow. These are traits we’re looking for not only in managerial roles but in every Odido colleague, at every level.

Must-Have Skills & Qualifications

Master’s degree (WO) in AI, Machine Learning, or Data Science
4–7 years’ experience as a (Senior) Data Scientist, preferably within telecom
Deep knowledge of AI/ML and hands-on experience with Generative AI
Proven experience with LLMs (essential)
Strong experience with libraries such as TensorFlow, Keras, H2O, XGBoost, Scikit-learn, Hyperopt
Skilled in deploying solutions on AWS and on-prem environments
Proficiency in Python, SQL, and Git (essential); experience with Docker, Drone, and Airflow is a plus
*Must live in The Netherlands

Nice-to-Have Skills**

Experience with text-to-image models
Experience with diverse algorithms (deep learning, regression, decision trees, gradient boosting, reinforcement learning)
Knowledge of the Google AI stack for Natural Language Processing
Familiarity with telecom data models or customer-interaction datasets
Experience with data and model governance, explainable AI, and production ML pipelines
*Native or fluent Dutch speaker

Learn every day**

At Odido we learn every day. All of us. You are responsible for your own development. That is why you decide how, what and when you learn. We have more than 200 digital training courses with which you can work on professional and personal goals. We don't do old-fashioned performance reviews and assessments. You keep your manager and colleagues informed of your goals and progress. You are in control.

Press on the button

Are you as excited about Odido as we are? Then we are probably a good match. We are looking forward to meet you! You can apply via the application button. Done in a minute!

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