AI NLP Engineer
Role overview
You'll own and evolve Xantura's text analytics platform (XTA), the NLP system that extracts structured intelligence from unstructured case notes across health, housing, and social care. You'll work across the full spectrum of NLP: from classical text classification and entity extraction through to LLM-based information extraction, embedding models, and retrieval systems. As the platform matures, you'll help shape our agentic AI capabilities.
Responsibilities
- check_circle Own and evolve the core text analytics pipeline; advancing large-scale concept extraction, classification, and information retrieval across complex social and clinical text corpora.
- check_circle Design and implement LLM-based processing chains for structured information extraction, leveraging prompt engineering, output parsing, and model orchestration to produce high-quality, auditable outputs at scale.
- check_circle Build and manage embedding infrastructure; training, fine-tuning, and serving embedding models, and setting up and operating vector databases to enable semantic search and retrieval across client data.
- check_circle Develop and maintain classical NLP components where appropriate; training smaller classifiers, entity recognisers, and domain-specific models for tasks where efficiency and interpretability outweigh generative approaches.
- check_circle Lay the groundwork for agentic AI capabilities as the platform evolves; contributing to the design of multi-agent orchestration, tool integration, and conversational interfaces over Xantura's services.
- check_circle Ensure all NLP systems are robust, explainable, and aligned with Responsible AI principles; essential where outputs inform decisions about vulnerable people in health and social care.
- check_circle Bachelor's or Master's degree in Computer Science, Computational Linguistics, Machine Learning, or a related technical field, or equivalent practical experience.
- check_circle 3+ years of professional experience in an NLP, ML, or AI engineering role
- check_circle Strong programming skills and production experience in Python.
- check_circle LLM utilisation in production; prompt engineering, output structuring, chaining, and integrating LLMs into data processing pipelines (e.g. via LangChain, PydanticAI, or similar);
- check_circle Embedding models; training, fine-tuning, or serving embedding models (e.g. sentence-transformers, bi-encoders, cross-encoders), with practical experience setting up and managing vector databases (e.g. Qdrant, Weaviate, Milvus, pgvector) along with understanding trade-offs e.g. when to use sparse or dense embeddings (or both) etc;
- check_circle Classical NLP training and evaluating text classifiers, NER models, or other supervised/semi-supervised NLP models for domain-specific tasks.
- check_circle Experience with knowledge graphs/triplestores/semantic web frameworks (e.g. Neo4j, RDF/SPARQL/OWL, Apache Jena).
- check_circle Practical experience with entity linking, concept normalisation, or ontology-driven NLP.
- check_circle Experience with retrieval-augmented generation (RAG) pipelines
- check_circle Familiarity with agentic AI frameworks and multi-agent orchestration (e.g. LangGraph, AutoGen).
- check_circle Good familiarity with the Azure ecosystem (Azure Kubernetes Service, Azure Container Registry, Azure DevOps, Azure Blob Storage, Azure Monitor, Azure Key Vault).
- check_circle Competitive salary reviewed annually
- check_circle Work for a passionate, mission-driven company solving society’s big problems
- check_circle Work flexible hours around life commitments with a focus on delivering company value rather than hours worked
- check_circle Ability to work remotely (excluding face-to-face Team Meetings and client meetings)
- check_circle Training and development opportunities
- check_circle 25 days annual leave (plus bank holidays)
- check_circle Company pension
- check_circle Private medical insurance
- check_circle Generous enhanced parental leave policies
- check_circle Cycle to work scheme
- check_circle Flu Vaccinations,
- check_circle Eye Test and contribution towards Glasses for VDU use
- check_circle Mental health and wellbeing support
- check_circle Remote GP access
- check_circle Counselling/therapy
- check_circle Physiotherapy
- check_circle Medical second opinions
About the company
At Xantura, we’re on a mission to reduce societal inequality by helping local authorities use data more effectively. Our AI-driven platform empowers frontline workers with the insights they need to prevent complex issues like homelessness or children being taken into care — before they happen. We make this possible by connecting siloed datasets, applying advanced machine learning to enrich the data, and using predictive analytics to identify those most at risk. Our platform then distills this into clear, actionable insights that help frontline staff intervene early and make a real difference.
It’s an exciting time to join Xantura. We’re scaling quickly, bringing on new clients, strengthening our platform, and expanding into new areas. While we’re a technology company at heart, our true focus is on improving lives — and we’re looking for people who share that vision.
Tags & Focus Areas
About Xantura
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